Shipping + Delivery

Orders ship within 48 hours of payment confirmation. Delivery time takes between 5-7 business days from date of shipment.

Returns

All OYO Fitness products include a money back guarantee. If a customer is not 100% satisfied with their product, it can be returned for a refund of the full price you paid including the initial shipping and handling for a period of 30 days. The guarantee period starts from the date of delivery.

Returns must be marked with a valid return authorization number (see our FAQ for more information) and postmarked within the specified guarantee period to be eligible for refund.

Return postage fees are the sole responsibility of the sender. OYO Fitness strongly recommends retaining proof of return for the small chance a package does not reach the warehouse as expected. If a package is lost in transit, a refund will only be authorized if the return shipment can be verified by means of a carrier receipt and/or tracking number showing a valid OYO Fitness return address as the destination.

OYO Fitness is not responsible for packages that are refused at delivery, returned to sender, or sent without a return authorization number. Using any of these methods to return a shipment may delay or prevent the processing of a refund.